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Shipping and payment

Dear customers, please note that the shipment of goods is carried out only with an advance payment of at least 30% of the order amount.
Orders paid 100% are processed and sent to the first queue.
Delivery time from 1 to 5 working days depending on stock availability.

DELIVERY BY NEW MAIL

Delivery can be arranged to the Nova Poshta branch and whether to choose targeted delivery to the door

Methods of payment for the order:

  • cash on delivery - the order is paid upon receipt. According to the tariffs of Nova Poshta, the cost of cash on delivery is 20 UAH + 2% of the order value;
  • online payment on the site (by Visa, VasterCard);
  • card payment. When choosing a payment method on the card, the manager will send you information with the number and amount of your order, card number and full name of the recipient.

WARNING! The parcel is stored in the mail for 7 days, after which it will be sent back. In this case, the cost of shipping the order will be deducted from the prepayment.

DELIVERY BY UKRPOSHTA

  • Delivery by Ukrposhta is carried out with 100% prepayment of the order.
  • when ordering from 1000 UAH weighing up to 5 kg for oversized cargo, delivery by Ukrposhta is FREE!

WARNING! The parcel is stored in the mail for 7 days, after which it will be sent back. In this case, the cost of shipping the order will be deducted from the prepayment.

  • Payment method:
  • COD orders from 200 UAH are sent;
  • online payment on the site (by Visa, MasterCard);
  • payment by card. When choosing a payment method on the card, the manager will send you information with the number and amount of your order, card number and full name of the recipient.

COURIER DELIVERY FROM "Limonad" SHOP

Delivery from the store by courier is carried out the next day after placing the order.

Methods and costs of payment:

  • the cost of delivery is 100 UAH for orders up to 5 kg, the cost of delivery over 5 kg and bulky cargo is specified by the manager;
  • Cash on delivery is not charged;
  • online payment on the site (by Visa, MasterCard);
  • card payment. When choosing a payment method on the card, the manager will send you information with the number and amount of your order, card number and full name of the recipient.

PICK UP

Pickup conditions:

  • orders without prepayment are collected upon arrival at the store;
  • Paid orders are collected after confirmation of payment and are in reserve for 1-2 days.
  • Order pickup from Mon-Fri from 9.00 - 17.30 on Sat. from 10.00-15.30 at the address: Kyiv, Solomensky district, st. Julius Fucik, 9.

Carefully inspect the completeness, integrity, availability of all items. By picking up the order from the delivery services department or self-pickup, you confirm your agreement with the quality of the goods, the integrity of the order and accept the terms of exchange and return established in our store.

You can get detailed information on delivery and payment methodsfrom our manager by phone + 38067 400 09 72.

INTERNATIONAL DELIVERY

International delivery is carried out by the carrier company Ukrposhta.

Attention! We do not deliver orders to Russia and Belarus!

  1. We ship goods to more than 230 countries. You can get acquainted by clicking on link.
  2. Delivery time: approximately 2-7 weeks (Europe and other continents)
  3. Delivery costs depend on:
    • from the country where the parcel will be delivered;
    • based on the actual weight and volumetric weight of the parcel.
  4. 100% advance payment for goods including delivery costs.
  5. Parcels are not sent by cash on delivery to other countries.
  6. When placing an order, please indicate in the comments:
    • E-mail, Messenger number (Telegram, WhatsApp, Viber) where we can contact you.
    • It is necessary to indicate in English: Full Name, Postal Code, Country, Region - State, Locality
  7. Payment on the WayForPay website, another type of payment is possible upon agreement with the manager.
  8. Contact with the manager
    •   Viber +380963341644
    •   Telegram  +380963341644
    •   WhatsApp
    •   shoplimonad@gmail.com
  9. Goods are returned at the carrier's rates at the customer's expense.
  10. The parcel was returned to us for some reason, money for delivery is not refunded.
  11. Refunds are made only after the package is received back by us.
  12. Attention! Upon receipt of the parcel, the recipient country may withhold customs duties in accordance with the customs legislation of that country.
  13. After sending the goods, you will be provided with a Tracking number with which you can track your parcel using this link.

International delivery is carried out by Nova Poshta.

Attention! We do not deliver orders to Russia and Belarus!

  1. Delivery of goods is carried out to all countries of the world.
  2. Delivery time:
    • to Moldova and Poland from 3 working days;
    • to other European countries from 5 working days;
    • other continents from 2 - 4 weeks;
  3. Delivery costs depend on:
    • from the country where the parcel will be delivered;
    • based on the actual weight and volumetric weight of the parcel.
  4. 100% advance payment for goods including delivery costs.
  5. Parcels are not sent by cash on delivery to other countries.
  6. When placing an order, please indicate in the comments:
    • E-mail, Messenger number (Telegram, WhatsApp, Viber) where we can contact you.
    • It is necessary to indicate in English: Full Name, Postal Code, Country, Region - State, Locality
  7. Payment on the WayForPay website, another type of payment is possible upon agreement with the manager.
  8. Contact with the manager
    •   Viber +380963341644
    •   Telegram  +380963341644
    •   WhatsApp
    •   shoplimonad@gmail.com
  9. Goods are returned at the carrier's rates at the customer's expense.
  10. The parcel was returned to us for some reason, money for delivery is not refunded.
  11. Refunds are made only after the package is received back by us.
  12. Attention! Upon receipt of the parcel, the recipient country may withhold customs duties in accordance with the customs legislation of that country.
  13. After sending the goods, you will be provided with a Tracking number with which you can track your parcel using this link.
Comments
С

Сергей 04.12.2024, 14:42

Более наглых я не видел11111111 Сделал заказ на сумму более 20 тысяч. Не ответа . ни привета. Заказ не могу найти. Менеджеры пишут бред какой - то. мол неверный номер телефона. никто даже не пытался перезвонить. Товар в большинстве как с барахолки. Не рекомендую!!!!!!

А

Алена 10.06.2024, 14:02

Здравствуйте можно узнать какая стоимость доставки будет в Германии?

М

Марина Майгун 15.05.2024, 12:07

Доброго дня .Я заказала ноложним платежем ві само вивіз з магазину то коли мені приїде товар скільки днів чекати потрібно?

А

Ангелина 19.03.2024, 12:13

Добрый день. Очень нравится магазин. Заказываю не в первый раз принадлежности для маникюра (для себя). Все четко, оперативно, с приятными бонусами.
Отдельное и огромное спасибо консультанту Светлане!!! Так как я в маникюре новичок и у меня куча разных вопросов, Светлана поможет с выбором, предупредит о задержке, подберет замену.
Еще раз огромное спасибо магазину, до следующего заказа;)

Л

Ліза 09.12.2023, 13:39

Дуже хороший магазин!!! Велики асортимент.Привітний персонал.Гарні ціни

Є

Євгенія Богуш 29.11.2023, 12:10

Щиро дякую вам за швидку відправку та за такі якісні матеріали . Я дуже задоволена особливо вашими робітниками підказали та допомогли правильно обрати ?♥️.

Л

Леся Сандакова 18.11.2023, 17:24

Доброго дня.
Не можу оформити доставку на м. Біла Церква.

The response of the store:
Добрий день, Олеся !
Дякуємо за Ваш відгук , цю інформацію передали спеціалістам.Ми працюємо над усуненням цього питання і впевнені, що в майбутньому такого більше не станеться.
З повагою магазин Limonad.
Я

Яна 17.11.2023, 16:45

Все аккуратно упаковано и сложено в коробочку.
И подарочек тоже был очень к стати )))
Спасибо!

В

Валентина 12.10.2023, 20:49

Швидка відправка ,набрали теж оперативно),гарний товар відповідає все дійсності.Дуже задоволена))) дякую за гарну роботу ❤️

The response of the store:
Валентина, вітаємо!
Дякуємо за високу оцінку та довіру до Limonad.
Ваша думка дуже важлива для нас.
Приємно, що наше обслуговування та якість товарів, виправдала Ваші очікування.
Бажаємо Вам успіхів та процвітання!
З повагою магазин Limonad.ua
К

Катерина Демчук 11.10.2023, 18:19

Дякую за посилочку вона чудова, буду у Вас замовляти ще☺️

The response of the store:
Вітаємо, Катерина Демчук !
Вдячні за такий теплий відгук.
Ми цінуємо Ваші приємні емоції після використання продукту, що поділяєте їх з нами.
Бажаємо Вам успіхів!
З повагою магазин Limonad.ua
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